Privacy Policy
Privacy Policy for Eco Green Plant
At Eco Green Plant, accessible from our online store, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Eco Green Plant and how we use it.
1. Information We Collect
When you purchase live plants or browse our website, we collect personal information you provide to us, such as:
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Name
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Shipping Address & Pincode
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Mobile Number / WhatsApp Number
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Email Address
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Payment Information (processed securely through encrypted payment gateways)
2. How We Use Your Information
We use the collected information in the following ways:
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To process, package, and ship your live plant orders safely to your doorstep.
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To send you order confirmations, tracking links, and updates via SMS/WhatsApp/Email.
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To respond to your queries, customer support requests, and replacement claims.
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To improve our store products and user experience.
3. Data Security & Protection
We respect your personal data. We do not sell, trade, or rent your personal information to third parties. Your payment details are processed through trusted, secure payment gateways (Razorpay/Dukaan Pay), and we never store your sensitive credit/debit card information.
4. Courier & Service Partners
To deliver your plants safely, we share necessary delivery details (Name, Address, and Phone Number) only with our logistics and courier partners.
5. Cookies
Like any other e-commerce website, Eco Green Plant uses 'cookies' to store visitors' preferences and optimize the browsing experience on our store.
6. Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:
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Email: support@ecogreenplant.in
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WhatsApp : 8967231055
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Address: North 24 Parganas, West Bengal, India